Category Archives: Thinking

Four Strategies for Creating and Sustaining an Empathetic Culture

Empathetic-culture-Two-People-Hover

“Put yourself in their shoes” is wise advice when involved in a conflict or misunderstanding with others. Though very simple, that timeless adage is often used as a verbal reminder to empathize with someone else and to take a moment to consider their perspective. Having the ability to empathize, or understand what other people feel […]

Identifying Tomorrows Most Effective Leaders Today

Leaders Together Blue Layer

In today’s ever-changing world, leadership comes in many shapes and sizes. Some believe leaders must be clear, concise communicators, empathetic, pace-setting, and transformational. Others believe an effective leader offers up a variety of strategies, opinions, and solutions. However, at the heart of leadership, it’s about engaging, influencing, and guiding people toward a common mission. And […]

Personalization to Optimize the Employee Experience

Optimzing-the-employee-experience-man-at-desk

As HR leaders, we recognize the advantages of offering a stellar employee experience, investing in a stronger work culture, optimizing the employee experience, and prioritizing employee well-being. Each contributes to attracting and retaining top talent, improving productivity, and nurturing brand advocates in current and former employees. After this past year, employees have fundamentally reassessed what […]

Three Ways HR Can Learn from the Customer Experience

customer experience image with blue overlay

In today’s rapidly evolving, digital-centric world, businesses often focus on the customer experience. And it’s no secret why. Satisfied customers will engage more often, spend more, and showcase a deep brand loyalty. Creating a positive customer experience is imperative to the success of a business. With so much focus centered around the customer experience, it’s […]

Succeeding Financially: Top Strategies for Supporting Employees

Upstate image of succeeding financially

Whether it’s hitting the golf course every day, spending more time with the grandkids, or having the independence to do whatever it is that interests them, most working professionals share a common goal: succeeding financially. No matter the individual dream, we all relish the day we can retire and relax. Just imagine life with no […]

Why Investing in Career Growth is Good Business

Gentleman pondering career growth

We’ve all heard the old adage, the best investment you can make is in yourself. And it’s one that resonates with many of us on both a professional and personal level. Whether it’s going back to school to invest in career growth, joining a professional group to expand your network, starting therapy to strengthen your […]

4 Reasons Why Improving Employee Experience is a Must

Image of a new hire improving employee experience

Think about the way a great customer experience makes you feel. You probably want to do repeat business with that company. Maybe you even tell your friends about the experience or post your compliment on social media. And for good reason. Organizations that prioritize improving the customer experience establish loyal customers, create positive endorsements, and […]

Prioritizing Employee Wellness for a Remote Workforce

Image of family working with a blue hue

When we speak with clients, we paint the employee journey as six distinct stages that employees move through once they join an organization. Of course, the experience starts with onboarding and ends with leaving the company. But somewhere in the middle we look at the benefits of maintaining a healthy household. And part of creating […]

Celebrate Employee Appreciation Day (Every Day) in 2021

Employee Appreciation

Every year, businesses celebrate employee appreciation day at the beginning of March. In years past, companies hosted office pizza parties or happy hours, and even handed out gift bags. Today we’re sure to see more companies give away food delivery gift cards, host virtual lunches or wellness classes, or even send employees specialty gift boxes […]

The Prompt is Paramount: 4 Creative Ways to Support Managerial Communication Now (And Later)

Managerial Communication

Last week, I had the privilege of co-presenting with behavior scientist and New York Times bestselling author BJ Fogg at Evive and Executive Networks’ webinar, “Maximizing Managerial Impact.” In this engaging session, Dr. Fogg presented his behavior change methodology’s tenets — including how managers can use carefully-crafted, well-timed prompts to bring key aspirations around team-building […]