It’s expected for HR leaders to measure benefits ROI in dollars—but how about employee satisfaction? Drawing a correlation between benefits value and employee loyalty isn’t as straightforward. After all, how do you quantify employee sentiment? That’s why we took the classic NPS metric and applied it to benefits. Not only does it equip HR leaders with stronger information on how their total-rewards packages resonate, it empowers them with quantitative data that can inform a more impactful strategy—one that’s supported with the right tactics and optimized for engagement.