If there’s anything we’ve learned from years of data-driven, timely communication practices, it’s that crises happen at all sorts of levels: globally, nationally, regionally—and even more frequently, personally. The emergence of COVID-19 has underscored the importance of a crisis-communications practice. But we’re here to offer a challenging statement: If you’re doing day-to-day communications effectively, crisis […]
Tag Archives: technology
23
Oct
Oct
Imagine: You are in your car, pull up Google Maps, punch in your directions, and get on your way. Halfway through the drive, the app begins to recalibrate, indicating heavy traffic and suggesting an alternate route to get you to your destination faster. What if a similar platform could give you just as smart of […]
23
Aug
Aug
Predicting what people need when they need it: That’s the key to better care adherence, increased financial stability, and simply meeting life’s most important goals. This has historically been a challenging task, given the limitations of technology in the benefits space. But with the adoption of artificial intelligence, machine learning, predictive analytics, and intensive data […]
02
Jul
Jul
Whether sharing our security philosophy of “methodical paranoia” or singing the praises of the least-access principle, we’re constantly reinforcing our commitment to reducing risk. In fact, it’s one of the reasons eOS exists. By offering a platform that can manage so many critical risks in one system, we can address the pain points benefits leaders […]
13
Jun
Jun
We’ve said before that where there’s data, there’s opportunity. The caveat is these opportunities come with risks. Security managers are quite familiar with this and know the proper corporate cultural norms, security-management frameworks, standards, and controls to manage these risks. However, CHROs who oversee health plans and benefits in this age of digital transformation need […]
28
May
May
In the words of our VP of Product Strategy and Development Lenny Fayard, we should be cognizant of challenging the status quo in HR. It’s a bold statement—and as a former benefits executive, I agree. HR/benefits leaders are cautious by nature, which is understandable. They have endless factors to consider with every new health plan, […]
28
Feb
Feb
Over the past year, we listened to our clients at Insight Summits and other events, and consistently heard that benefits professionals were ultimately in a quest for three main goals: Delivering a better experience Containing cost Reducing risk In order to reach these goals, employers have many different systems that need to work together: various […]
08
Aug
Aug
It’s no secret that data security and privacy are hot topics of conversation right now. Particularly in the aftermath of the Facebook Cambridge Analytica revelation, many people are realizing they don’t understand where their personal data is stored or how it’s used. But these sentiments have been on people’s minds for quite some time. A […]
26
Jul
Jul
For today’s employers, technology is truly the backbone of a successful business operation. When you have millions of questions being asked, or millions of transactions being processed, every minute—as is the case with companies like Google, Facebook, Amazon, eBay, etc.—you need the right architecture and infrastructure in place to handle them. This is especially pertinent […]