Tag Archives: client experience

What Keeps Benefits Leaders Up at Night?

In the words of our VP of Product Strategy and Development Lenny Fayard, we should be cognizant of challenging the status quo in HR. It’s a bold statement—and as a former benefits executive, I agree. HR/benefits leaders are cautious by nature, which is understandable. They have endless factors to consider with every new health plan, […]

What Does the Client Experience Mean to Us?

My entry to Evive came with a unique transition: going from the client side to the vendor side. Among many things I learned, our approach to client relationships was something I found particularly compelling. As our CEO Prashant Srivastava mentioned in a recent blog post of his, our clients bring true partnership to our organization. […]