Tag Archives: artificial intelligence

Let’s Talk Chatbots: Can They Build a Better Benefits Experience?

Just a few years ago, it was predicted that the average person would have more conversations with bots than with their spouse by 2020. Whether or not this prediction is on track to pan out, it’s undeniable that chatbots have permeated the consumer experience. They help online shoppers fill their carts, assist with website navigation, […]

Propelling the World of Benefits Forward with the Right Technology

Predicting what people need when they need it: That’s the key to better care adherence, increased financial stability, and simply meeting life’s most important goals. This has historically been a challenging task, given the limitations of technology in the benefits space. But with the adoption of artificial intelligence, machine learning, predictive analytics, and intensive data […]

Artificial Intelligence is Everywhere. How Will it Affect Benefits?

Most people know time is of the essence when diagnosing a stroke: the quicker the diagnosis, the better the chances for a good outcome. The Food and Drug Administration recently approved an artificial intelligence app that can identify the possibility of a stroke in about six minutes! The power of AI is undeniable—and it’s everywhere […]