It’s been a busy springtime for Evive. Shortly after our trip to The Conference Board’s Employee Healthcare Conference, we made our way to Washington, DC for the National Business Group on Health’s Business Health Agenda.
We kicked things off on employer-only day with our workshop, “Boosting Employee Engagement Through Effective Data Sharing.” Hosted by Lindsey Lanzisero, Sr. Director of Global Health & Insurance at PepsiCo and Allen Kline, Executive Vice President of Client Experience at Evive, the discussion explored how relevant data sharing across the benefits ecosystem can improve experiences—for both employees and certain vendors. Specifically, when it comes to third-party care or service providers like nurse advocates, telephonic concierges, and onsite clinicians, the right data insights can open the door to better recommendations and support.
Lanzisero explained how Evive 360 has made this possible for PepsiCo’s workforce and ecosystem. While employees were already engaging with benefits through MyEvive, adding this tool helped them get even more out of every interaction—without any extra logins, websites, or apps required.
The audience then viewed a demo of the application, presented by Kline. He shared how Evive 360 gives service providers access to a powerful dashboard that provides insight into each person’s journey. It shows important milestones and details, like programs the person has utilized, benefits communications they’ve received, and key health history. Ultimately, the tool turns one-off transactions into rich interactions that inspire more action.
Below is one example of the user journey that Lanzisero and Kline reviewed:
On the following day, we participated in the panel discussion “Data Insights: Unleashing the Full Potential of Your Data.” The panel featured employers and vendors, including Ellen Gerescher, Director of System Benefits Administration at The Texas A&M University System (TAMUS) and Prashant Srivastava, CEO at Evive, who’ve championed the use of data to solve major pain points.
Srivastava explained how the Evive Operating System (eOS) is filling the missing link between the many systems of record and systems of engagement that employers manage. eOS serves as the system of intelligence for benefits, helping to address three goals in particular for TAMUS:
Gerescher and Srivastava went into more detail about these goals. To improve experiences, the TAMUS team wanted an easier way to track wellness incentive completion. When it came to containing costs, they sought out to promote network steerage toward lower-cost alternatives. Finally, to reduce risk, they aimed to increase participation in health assessments and wellness exams; improve adherence to nationally recommended care guidelines; and engage at-risk members with disease-management programs.
With Evive solutions, TAMUS has been able to integrate their incentive program to foster user engagement, combine data to target specific groups, and enable personalized navigation to allow the benefits packages to reach their full potential for every person.
They concluded by leaving the audience with the following takeaways:
- Seek new ways to collect data
- Turn that data into an actionable plan
- Move the plan forward with targeted communications
- Use the data to support ROI, strategy, programs, and more
To learn more about how relevant data sharing can improve the employee experience and lead to greater returns on your benefits investments, read our guide below.